Frequently Asked Questions

Common Queries Answered

Vivati Design is a premier furniture solutions provider, serving B2B and B2C clients across residential and commercial markets. Our comprehensive product range include loose furniture, such as beds, sofas, tables as well as custom panel work for kitchens, wardrobes, doors and more. With our expertise in customization, we empower clients to create tailored spaces that reflect their individual style and preferences.

Yes, we have our own manufacturing. Our factory is in Sector 68 Gurugram.

Yes, we offer delivery services and installation nationwide for our B2B clients and for large projects. For single pieces and small orders, we can offer delivery and installation at a charge locally in the Delhi, NCR regions. Alternatively, we can offer delivery using third party logistics nationwide, where installation can be done locally by a carpenter at the client’s end.

Production times are dependent on project volumes and diversity. As a benchmark production time can vary from 6 to 8 weeks and delivery thereon.

We use a variety of materials, including solid wood, engineered wood, metal, glass, and eco-friendly upholstery fabrics.

Yes.

As we deal in customised products which are made to order as per client requirement, we do not have a return policy. Clients are advised to undertake a quality check prior to dispatch (physical or online). Packing is carried out by professional hands to minimise transportation damage.

Reach out to us through our Contact Us page, or visit our factory to discuss your requirements with our design team.

Yes, we offer material swatches for upholstery and wood finishes to help you choose the perfect look.

Our design experts are here to help! Schedule a free consultation for personalized recommendations.

We accept net banking and UPI payments